With tens of thousands of travelers still stranded after a weekend of flight disruptions, easyJet has revealed it will continue to cancel dozens of flights, most to and from its main base, London Gatwick .
A spokesperson said The Independent“Given the difficult operating environment airlines and airports are currently experiencing, we expect to see a daily impact with early cancellations similar to the levels of the past few days – likely around 30 or so.
“We will continue to monitor the situation closely and take action in advance if possible.”
Passengers are likely to be notified three days before their flight if it is selected for preemptive cancellation. The airline tells passengers: “For the latest updates on your flight, please monitor the flight tracker within three days of your flight.”
The Independent has already identified easyJet cancellations made for Tuesday, including the 6.20am flight from Gatwick to Valencia and the last departure of the day from Gatwick to Malaga
Britain’s biggest low-cost airline grounded at least 30 flights serving Gatwick on Monday.
While some of the cancellations were notified days in advance, passengers to and from destinations such as Malta, Seville and Valencia were told by text message hours in advance that their flight would not take place .
Demand for one-way flights is reduced after the main half-term holidays, but thousands of travelers are looking to find ways to get home from airports across Europe – from the Canary Islands to the shores of Turkey.
The easyJet flight from Ljubljana to Gatwick scheduled for late Sunday evening was canceled with 90 minutes notice. A passenger, Azra Grover, wrote on Twitter: “I had to book the last rental car at the airport before closing – drive to Vienna now, such a shameful way to run things, easyJet! People said to ‘find it out yourself’. You have a duty of care – hundreds of people are stuck without help or advice!”
The airline’s spokesperson said: “easyJet today operates over 1,700 flights carrying almost 300,000 customers. Unfortunately, due to the difficult operating environment, approximately 37 flights were canceled today before the arrival of customers at the airport.
“We are truly sorry and fully understand the disruption this will have caused our customers. Customers have the option to rebook or receive a refund plus hotel accommodation and meals if required, along with information on how to arrange this quickly online or via the app.
“Our customer service hours and hotel accommodation supply have been extended to support affected customers and help them get to their destination as quickly as possible.”
Any airline that cancels a flight is required under EU air passenger rights rules to offer an alternative flight as soon as possible – including on a competing airline if need be – and to provide hotel accommodation if necessary. If the cause is within the airline’s control, they must also pay cash compensation of £220 or, for longer flights, £350.
While easyJet carried out by far the highest number of cancellations to and from Gatwick, Wizz Air blocked some flights from Sussex Airport, including to Malaga, Larnaca and Catania.
Amid mounting chaos at UK airports, Transport Secretary Grant Shapps found time to tweet his support for the Prime Minister, who is facing a vote of confidence from Tory MPs.
Mr Shapps wrote: “With the cost of living rising, war in Europe and an economy recovering from Covid, now is not the time for an entertaining and divisive leadership race.
“@BorisJohnson has my support – we need to back him to keep delivering the British people.”
Canceled easyJet flights to/from Gatwick on Monday:
- Milan Bergamo
- Milan Malpensa